Help center

Step-by-step guides for setting up and running Spartan Frontline. You can set up your whole shop yourself, and none of it needs a call.

• Getting startedYour free trial starts when you sign up, with no card. This is the path from your first email to your first follow-up reaching a real customer. Nothing is sent to your customers until you switch your shop live.
• Approve your follow-up wordingEvery message Frontline sends for your shop is worded by you. Nothing goes out until its wording is approved.
• Turn voicemails into callback cardsFrontline does not answer your phone. It reads the voicemail emails your own phone system already sends, and turns each one into a card your team can act on.
• Your online request pageEvery shop gets a page with its name on it where a customer asks for service or books a visit without calling and without signing in.
• Import your customer listIf you have no field-service software, or use one Frontline does not connect to, your past customers are not in Frontline until you bring them in.
• Your trial, billing and cancelingThe plain version: 14 days free, no card needed to start, and if you never add a card the trial simply ends and nothing is charged. Prices are on the pricing page.
• What Frontline sends, and when it stopsEverything Frontline sends goes out by email, in your shop's name, using wording you approved. Nothing is sent to customers until your shop is live.